Refund Policy

Although we are happy to be happy with one of our products, we know that you may need to return them at some time for some reason. If you want to do so, this policy will show you all the information you will need to know.

  1. You can use the card / coupon only once.

  2. Electronic coupons and cards are case-sensitive. Please enter the code exactly as shown.

  3. E-vouchers and cards that have been reviewed from your account. Or delivered by e-mail or message on the mobile is not refundable or switch permanently unless there is a defect from the company.

  4. Store Al Arab or its affiliates shall not be liable for any misappropriation you made, for negligence or for the input of false / false information, which may result in damages / losses. By purchasing any e-voucher / card. You have understood / approved and accepted the disclaimer of the Store Guide from liability.

  5. After receiving the order, Store Al Arab is not responsible for any loss or damage to the goods purchased through it. And any loss or damage suffered by the buyer for this reason.

Is there a problem with your order?

We try our best to check the validity of the products and their effectiveness, if you encounter any problem with your demand, please contact us